Type A —
Data Servicing

Annotation is one stage inside data servicing. Servicing covers the whole path from raw source to training-ready dataset — capture, extraction, cleaning, formatting and quality assurance as well as labeling. Buying annotation alone is common and usually leaves the cleaning and formatting work with the client, which is where schedule tends to disappear.

Programmes begin with a scoped pilot that establishes the gold set and baselines accuracy and throughput on real data before volume commitments. Lifewood runs a six-stage delivery methodology from scoping through post-delivery audit, so the pilot produces the audit records procurement needs rather than only a sample output.

A defined accuracy SLA measured against a customer-approved gold set, plus an inter-annotator agreement threshold — Lifewood holds 95%+ on both. Ask for the second one specifically. A vendor quoting only per-item accuracy is describing agreement with itself, not with your definition of correct.

Yes. Archival digitisation including handwritten-text recognition runs through the same line, and is delivered as part of Lifewood’s scanning and indexing work. Historical hands vary by scribe, era and region, so this is a human-reviewed process rather than an OCR pass.