Business Process Outsourcing

In this new world of continuous technology disruption, accessible to new technology has levelled the playing field for most businesses. To thrive in current competitive landscape, company no longer can afford to be distracted by non-core business processes. Relentless focus on your core business is critical.

Lifewood has over 15 years of BPO services, excels in process engineering, operation management and advance technology implementation. Over the years, we continuously refine and upgrade our proven methodology integrating human, robotic automation, and AI technologies. We value long term partnership, and believe the partnership is like marriage. And this is demonstrated as our first client is still with us up to this day.


Lifewood have partnered with some of the most reputable financial institution and debt management organization in the world. Financial institutions are known to be conservative and have stringent security requirement. Our team consists of experienced leaders from financial industry are well versed of the operating requirement. We maintain highly secured dedicated back-office operation for our clients with multi layers security safeguard. Lifewood current finance related service offerings include document or data processing (invoice, form, and etc.), database update.


Airline is synonymous with safety. We are trusted by major Asian airlines in handling their Maintenance, Repair and Overhaul (MRO) documents. With combination of robust processes and fuzzy data dictionary technology, augment with human intelligence, we help digitize MRO data with high accuracy and meet their stringent requirement.

Next Generation BPO = HI + AI + Robot

Lifewood BPO services augmenting human intelligence with computing prowess of artificial intelligence and robotic automation. Lifewood houses a dedicated research team, keeping abreast with the latest technologies in Machine learning domain such computer vision (CV), natural language processing (NLP), as well as Robotic Process Automation (RPA). We also partner with world leading AI and RPA companies and create bespoke full solution for our clients’ business process.